Prompt pattern
Answer common questions in a scannable list
Short, expandable answers help visitors resolve doubts without leaving the page.
Fills the component part of a prompt.
List 6 to 10 common questions using the words a customer would use, with each answer hidden until its question is opened. Keep answers to one short paragraph and allow only one or several items to stay open without moving the visitor back to the top. Do not bury essential pricing or contact details inside the answers.
Use this component pattern when it changes the result the agent should produce. It provides one concrete direction without deciding unrelated parts of the website.